{ "id": "RL32939", "type": "CRS Report", "typeId": "REPORTS", "number": "RL32939", "active": false, "source": "EveryCRSReport.com, University of North Texas Libraries Government Documents Department", "versions": [ { "source": "EveryCRSReport.com", "id": 338560, "date": "2008-08-25", "retrieved": "2016-04-07T03:12:32.342930", "title": "An Emergency Communications Safety Net: Integrating 911 and Other Services", "summary": "Future 911 systems will use Internet protocols (IP) to facilitate interoperability and system\nresilience,\nand to provide better connections between 911 call centers, emergency responders, and alert and\nwarning systems, more robust capacity, and the flexibility to receive calls for help in any format. \nThe National Emergency Number Association (NENA) began planning for these changes under the\nbanner of Next Generation 911, or NG9-1-1, in 2000. Support for NG9-1-1, with its emphasis on\nIP protocols to provide interoperability and redundancy, now comes from a broad base that includes\npublic safety associations, state and local 911 managers, industry, the Congressional E-9-1-1 Caucus,\nand the Department of Transportation (DOT). Among DOT's contributions to NG9-1-1 is the\nfunding and supervision of six pilots to test key components of NG9-1-1 with Public Safety\nAnswering Points (PSAPs). PSAPs are the call centers that receive and direct the response to 911\ncalls.\n Three major bills supporting improvements in the handling of 911 emergency calls have\nbecome law: the Wireless Communications and Public Safety Act of 1999 ( P.L. 106-81 ); the\nENHANCE 911 Act of 2004 ( P.L. 108-494 ); and the New and Emerging Technologies 911 (NET\n911) Improvement Act of 2008 ( P.L. 110-283 , passed as H.R. 3403 , as amended.). \nFrom the perspective of national policy, an important provision of the 2008 law is the requirement\nfor the preparation of a National Plan for migrating to an emergency network using Internet\nProtocols (IP). The plan is to be prepared by the E-911 Implementation Coordination Office created\nto meet requirements of the ENHANCE 911 Act. Provisions in other recently enacted laws have\nalso contributed to the growing base of legislation in support of 911. \n The value of this base may be diminished, however, unless additional measures are taken to\nassure an ongoing national policy. The NG9-1-1 Project sponsored by DOT is expected to end by\nearly 2009. The E-911 Implementation Coordination Office is scheduled to terminate on September\n30, 2009. Although the National Plan is likely to be completed by September 2009, this would leave\nno time to implement recommendations; many other goals set for the Office by Congress will likely\nalso not be met. If the E-911 Implementation Coordination Office and DOT programs are not\nextended or replaced, the only federal agency with a role in implementing national policies to\nimprove 911 systems and services will be the Federal Communications Commission (FCC). The\nFCC has so far used its powers primarily to regulate wireless carriers -- and more recently VOIP\nservice providers -- with requirements for provision of 911 connections. It is the E-911\nImplementation Coordination Office that Congress has charged with the responsibility of developing\nnational policy and planning for PSAPs. The National Plan could provide the framework for\ndeploying NG9-1-1, and for other policy decisions. Congress may choose to revisit policy questions\nand support for 911 to assure that 911 systems and networks are upgraded to become a fully\nfunctioning part of the United States' emergency communications safety net.", "type": "CRS Report", "typeId": "REPORTS", "active": false, "formats": [ { "format": "HTML", "encoding": "utf-8", "url": "http://www.crs.gov/Reports/RL32939", "sha1": "2d58cb40951d0744457034423a392035f93e7198", "filename": "files/20080825_RL32939_2d58cb40951d0744457034423a392035f93e7198.html", "images": null }, { "format": "PDF", "encoding": null, "url": "http://www.crs.gov/Reports/pdf/RL32939", "sha1": "a6d2f372243a38357f5104b181e8fa326481e3ac", "filename": "files/20080825_RL32939_a6d2f372243a38357f5104b181e8fa326481e3ac.pdf", "images": null } ], "topics": [] }, { "source": "University of North Texas Libraries Government Documents Department", "sourceLink": "https://digital.library.unt.edu/ark:/67531/metadc462195/", "id": "RL32939_2008May28", "date": "2008-05-28", "retrieved": "2014-12-05T09:57:41", "title": "An Emergency Communications Safety Net: Integrating 911 and Other Services", "summary": "This report deals primarily with 911 and its recent history. It discusses the existing situation of 911's capacity to respond in emergencies, some proposals to improve the system, and recent legislative activity. Proposals include better connections between 911 call centers and emergency responders, building a more robust capacity, incorporating Internet protocols, developing the capacity for back-up call centers after disasters have occurred, and coordinating 911 with other types of call centers, such as the 211 centers that provide municipal services.", "type": "CRS Report", "typeId": "REPORT", "active": false, "formats": [ { "format": "PDF", "filename": "files/20080528_RL32939_372391ce706370e1add28047dd3d19b87888bb84.pdf" }, { "format": "HTML", "filename": "files/20080528_RL32939_372391ce706370e1add28047dd3d19b87888bb84.html" } ], "topics": [ { "source": "LIV", "id": "Emergency communication systems", "name": "Emergency communication systems" }, { "source": "LIV", "id": "Emergency management", "name": "Emergency management" }, { "source": "LIV", "id": "Telecommunications", "name": "Telecommunications" }, { "source": "LIV", "id": "Disaster relief", "name": "Disaster relief" } ] }, { "source": "University of North Texas Libraries Government Documents Department", "sourceLink": "https://digital.library.unt.edu/ark:/67531/metadc814014/", "id": "RL32939_2008Feb28", "date": "2008-02-28", "retrieved": "2016-03-19T13:57:26", "title": "An Emergency Communications Safety Net: Integrating 911 and Other Services", "summary": null, "type": "CRS Report", "typeId": "REPORT", "active": false, "formats": [ { "format": "PDF", "filename": "files/20080228_RL32939_6876e1a0785b0695642f7a1c6003d77618c57245.pdf" }, { "format": "HTML", "filename": "files/20080228_RL32939_6876e1a0785b0695642f7a1c6003d77618c57245.html" } ], "topics": [] }, { "source": "University of North Texas Libraries Government Documents Department", "sourceLink": "https://digital.library.unt.edu/ark:/67531/metadc806946/", "id": "RL32939_2007Jun14", "date": "2007-06-14", "retrieved": "2016-03-19T13:57:26", "title": "An Emergency Communications Safety Net: Integrating 911 and Other Services", "summary": null, "type": "CRS Report", "typeId": "REPORT", "active": false, "formats": [ { "format": "PDF", "filename": "files/20070614_RL32939_23f4cf34d961fe58ba3eed64248f5a516c870bd3.pdf" }, { "format": "HTML", "filename": "files/20070614_RL32939_23f4cf34d961fe58ba3eed64248f5a516c870bd3.html" } ], "topics": [] }, { "source": "University of North Texas Libraries Government Documents Department", "sourceLink": "https://digital.library.unt.edu/ark:/67531/metacrs10376/", "id": "RL32939_2006Jun12", "date": "2006-06-12", "retrieved": "2008-12-11T20:27:00", "title": "An Emergency Communications Safety Net: Integrating 911 and Other Services", "summary": "The present capability and future effectiveness of America's network of emergency telecommunications services are among the issues under review by Congress and other entities. As technologies that can support 911 improve, many are seeing the possibility of integrating 911 into a wider safety net of emergency communications and alerts. One of the intents of Congress in passing the Wireless Communications and Public Safety Act of 1999, and of the Federal Communications Commission (FCC) in implementing the act, is to make 911 technology universally available throughout the United States. Legislation in the 109th Congress covering 911 or call centers all focus on assuring access to 911 call centers for users of Voice over Internet protocol (VOIP) telephone service and on improving the delivery of 911 services nationwide. This report reviews key points about the implementation of 911.", "type": "CRS Report", "typeId": "REPORT", "active": false, "formats": [ { "format": "PDF", "filename": "files/20060612_RL32939_4f4ab29ed1467d4a3c2bc419e2708f8bf7a14215.pdf" }, { "format": "HTML", "filename": "files/20060612_RL32939_4f4ab29ed1467d4a3c2bc419e2708f8bf7a14215.html" } ], "topics": [ { "source": "LIV", "id": "Emergency management", "name": "Emergency management" }, { "source": "LIV", "id": "Telecommunication", "name": "Telecommunication" } ] }, { "source": "University of North Texas Libraries Government Documents Department", "sourceLink": "https://digital.library.unt.edu/ark:/67531/metacrs8989/", "id": "RL32939 2006-05-05", "date": "2006-05-05", "retrieved": "2006-07-03T14:56:53", "title": "An Emergency Communications Safety Net: Intergrating 911 and Other Services", "summary": "The 9/11 Commission Report recommended that 911 call centers \u2014 also called Public Safety Answering Points, or PSAPs \u2014 be included in planning for emergency responses.1 Congress, which has since 1999 passed two bills to further the deployment of 911, is reviewing ways to expand 911 capabilities and make it more accessible and effective. Congress is also evaluating ways to improve emergency alerts2 and interoperable communications for public safety.3 Operational convergence of emergency communications seems to many to be inevitable, a question of \u201cwhen,\u201d not \u201cif.\u201d This report deals primarily with 911 and its recent history. It also summarizes some of the proposals that would improve 911 through new approaches and integration with other services.", "type": "CRS Report", "typeId": "REPORT", "active": false, "formats": [ { "format": "PDF", "filename": "files/20060505_RL32939_11b51af3614bd05ee2eca6cd835636ce0d99cd00.pdf" }, { "format": "HTML", "filename": "files/20060505_RL32939_11b51af3614bd05ee2eca6cd835636ce0d99cd00.html" } ], "topics": [ { "source": "LIV", "id": "Emergency management", "name": "Emergency management" }, { "source": "LIV", "id": "Emergency communication systems", "name": "Emergency communication systems" }, { "source": "LIV", "id": "Telecommunication", "name": "Telecommunication" } ] }, { "source": "University of North Texas Libraries Government Documents Department", "sourceLink": "https://digital.library.unt.edu/ark:/67531/metacrs8774/", "id": "RL32939 2006-01-30", "date": "2006-01-30", "retrieved": "2006-06-01T13:40:37", "title": "An Emergency Communications Safety Net: Integrating 911 and Other Services", "summary": "The 9/11 Commission Report recommended that 911 call centers \u2014 also called Public Safety Answering Points, or PSAPs \u2014 be included in planning for emergency responses.1 Congress, which has since 1999 passed two bills to further the deployment of 911, is reviewing ways to expand 911 capabilities and make it more accessible and effective. Congress is also evaluating ways to improve emergency alerts2 and interoperable communications for public safety.3 Operational convergence of emergency communications seems to many to be inevitable, a question of \u201cwhen,\u201d not \u201cif.\u201d This report deals primarily with 911 and its recent history. It also summarizes some of the proposals that would improve 911 through new approaches and integration with other services.", "type": "CRS Report", "typeId": "REPORT", "active": false, "formats": [ { "format": "PDF", "filename": "files/20060130_RL32939_0427f3dc4dd8f11bda3905c7a0a35b2209a07dc5.pdf" }, { "format": "HTML", "filename": "files/20060130_RL32939_0427f3dc4dd8f11bda3905c7a0a35b2209a07dc5.html" } ], "topics": [ { "source": "LIV", "id": "Emergency management", "name": "Emergency management" }, { "source": "LIV", "id": "Emergency communication systems", "name": "Emergency communication systems" }, { "source": "LIV", "id": "Telecommunication", "name": "Telecommunication" } ] }, { "source": "University of North Texas Libraries Government Documents Department", "sourceLink": "https://digital.library.unt.edu/ark:/67531/metacrs7692/", "id": "RL32939 2005-09-01", "date": "2005-09-01", "retrieved": "2005-11-02T15:42:03", "title": "An Emergency Communications Safety Net: Integrating 911 and Other Services", "summary": "The 9/11 Commission Report recommended that 911 call centers \u2014 also called Public Safety Answering Points, or PSAPs \u2014 be included in planning for emergency responses.1 Congress, which has since 1999 passed two bills to further the deployment of 911, is reviewing ways to expand 911 capabilities and make it more accessible and effective. Congress is also evaluating ways to improve emergency alerts2 and interoperable communications for public safety.3 Operational convergence of emergency communications seems to many to be inevitable, a question of \u201cwhen,\u201d not \u201cif.\u201d This report deals primarily with 911 and its recent history. It also summarizes some of the proposals that would improve 911 through new approaches and integration with other services.", "type": "CRS Report", "typeId": "REPORT", "active": false, "formats": [ { "format": "PDF", "filename": "files/20050901_RL32939_8ee5cebc43ee4e181e674ee8e5662f2dc10f4788.pdf" }, { "format": "HTML", "filename": "files/20050901_RL32939_8ee5cebc43ee4e181e674ee8e5662f2dc10f4788.html" } ], "topics": [ { "source": "LIV", "id": "Emergency management", "name": "Emergency management" }, { "source": "LIV", "id": "Emergency communication systems", "name": "Emergency communication systems" }, { "source": "LIV", "id": "Telecommunication", "name": "Telecommunication" } ] } ], "topics": [] }